Strictly speaking, this is not really a Donkey Award post –
the donkeys in this tale are probably any unfortunate members of the UK public
who wish to buy a house. In the world of house buying, which is a Very Serious
Business Indeed, involving the commitment of more funds than we normally dare
think about, there are a number of sacred professions upon which we are required to
call.
The legal chaps and the estate agents
have infuriated me for years, but – alas – the game is rigged so that we cannot
do without them. Today I am reminded that I am also annoyed by the closed-shop requirement for property
surveyors. What on earth is that all about?
We are currently involved in helping an
elderly relative to purchase a house in a small town in a rural part of
Scotland. The person selling the house has already wheeled in a local estate
agent, who informed them that their house should fetch between £180,000 and
£200,000.
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| Different house, different town, same sort of idea |
This seemed a tad on the high side, given
the local conditions, and we put in our own surveyor – as one does – who feels
that £170,000 is nearer the mark. I have the surveyor’s report here – we will
be billed some £400 or so for it. Hmmm.
For a start, it is merely the product of
a template form on the surveyor’s laptop, and – though the surveyor obviously
did have a look at the premises – it is so lightweight, so full of hedges and caveats
and useless recommendations to get further specialist opinion that it is almost valueless. The electrical, water and gas services, the timber work, the
fire-regulation-compliance of the windows – everything you can think of is
accompanied by some form of disclaimer and a recommendation that expert opinion
be sought. In other words, there is no come-back on the surveyor if the house
is a crock – you should have got a timber specialist (or whatever) in. If
something goes wrong, don’t try to pin it on the surveyor – there is no
liability there at all. The report even includes much spurious advice about the
desirability of regular clearing of gutters, renovation of mastic around
bathroom fittings etc – apart from serving to fill up blank space, what is the
point of this in a property report?
We reckon the surveyor took less than an hour
to drive from his office to the property (assuming he had no other calls in the
same area) and spent less than half an hour on site. The only interesting bit
of his report is his opinion on the value – the lack of mention of serious
problems is also quite useful, though blatantly not in a courtroom context.
£400 well spent?
Consider, also, the situation in such a
small town, in an area of low population density. How many surveyors are based locally? In the likely event of more than one potential purchaser requiring the
services of a surveyor for a single property, what are the chances that more
than one of them will approach the same surveyor? Clearly this must happen
quite a lot, and it is obvious that the surveyor will not visit the same
property twice. I have never heard of a surveyor telling his client, “By the
way, I’ve already done a survey at that property, last week, so you can just have
a copy of my report for £20.”
Not bloody likely – you each pay your £400 for
your copy. The property market is still quiet up here in the wilds, but when
things were booming it must have been a bonanza. £400 a pop for a report
which has no legal significance and admits no professional liability – to be
photocopied at the full price as necessary. I’ve definitely spent my life in
the wrong profession.
Right. Property surveyors – they’re on the list.














